WARRANTY AND RETURNS
GENERAL WARRANTY INFORMATION
The seller assumes no responsibility regarding improper installation or misuse of its products. It is the responsibility of the installers to verify proper installation and if in doubt contact the manufacturer, the purchaser is solely responsible for all manufacturer warranty issues.
- LIMITATION OF WARRANTY -
America Engine Parts & Diesel Injection SA de CV with trade name America Engin Parts Distribution ("Seller") gives a limited warranty as to description, quality, merchantability and fitness for a particular purpose, productivity, or any other matter of the product.
- The Seller will not be in any case responsible for the products, use and services, the buyer waives all rights other than those expressly written in this document.
- This guarantee will not be extended, if it is altered or modified, unless there is a written document signed by the buyer and the seller.
- The warranty is limited to one (1) year from the date of sale.
- The electrical parts are not guaranteed, in the case of the coils for electrical injectors
Diesel will see the case with the seller if he is sued by the buyer.
- All products that are in question of warranty must be returned and must be accompanied by a proof of purchase receipt and / or invoice, without this the guarantee cannot be respected. If possible send the original packaging.
- All products will be checked, repaired or replaced at the sole discretion of
- Under no circumstances will the Seller be responsible for any work time or trips made in the diagnosis of defects, removal or re-installation of the product or any other expense that is generated.
- In no case will the Seller be responsible for any damage or expenses incurred as a result of the use or sale of said equipment.
- THERE ARE NO RETURNS OR REFUNDS ON PARTS PURCHASED IN KITS.
In the event that the buyer does not agree: the buyer may return the product, in a new and unworn condition, with a proof of purchase date no greater than ten (10) days from the date of Purchase for a full refund . The installation of the product indicates that the buyer has read and understood this agreement and accepts its terms and conditions.
No guarantee or refund will be issued if the unit is not returned to Eduardo Israel Masso Martinez under the trade name america engine parts distribution. The warranty is valid for the original purchaser only. Warranty Information Injectors, General: Returns are accepted within 30 days and must be in new condition and original box.
All returns will be credited minus shipping costs and a 20% re-stocking fee.
No returns on electrical parts.
Customer is responsible for the return shipping cost
The guarantee is limited to 6 months and to the total replacement of the parts or their repair.
The guarantee only takes effect if the product or products have been installed according to the corresponding application and is void if the product is altered or presents some type of failure that causes progressive damage.
The guarantee is effective against defects in materials and workmanship. This warranty does NOT cover additional repairs and is not valid for:
· Mechanical negligence
· Inappropriate or contaminated diesel fuel
· Modification or alteration of the product
· Any other observation from our quality control department and with appropriate specifications for its proper use and application.
NOTE: Regarding the injectors all are rebuilt under strict quality control and with appropriate specifications for their use and proper application.
CORE RETURN POLICY
1. Core charges for any product appear by part number in the current price list.
2. Requirements for core credit:
a) HEUI® can be returned as family “A” and “B.”
b) New and Remanufactured PPT G2.8 (6.0L) cores can be returned as a single family
c) New and Remanufactured PPT G2.9 Injectors must be returned according to their
corresponding families of core. Please identify the Core of G2.9 for return
specific to the core of these injectors.
d) New and Remanufactured PPT Piezo Injectors can be returned as a family (AP64900 / AP64901).
e) Injector Control Module (IDM) cores can be returned as a family
(AP65110 / AP65120).
f) Remanufactured Common Rail Injectors for 4.5L and 6.8L, 8.1L, and 9.0L John Deere® engines can be returned for their corresponding core families. Please see John Deere's CRI Core Identification for specific core identification for these injectors.
g) Remanufactured Common Rail Injectors for Isuzu® 4HK1 and 6HK1 engines
they can be returned by their corresponding core families. Please see the ID
Isuzu CRI Core for the specific identification of the core for these injectors.
h) The cores of the Fuel Injection Control Module (FICM) can be returned
by a family (AP65122 / AP65123 / AP65124).
i) Detroit ™ Diesel remanufactured cores can be returned by their order numbers.
corresponding parts of core. Please see the Detroit Diesel Core Identification for specific core identification for these parts.
j) 6.4L / MaxxForce® 7 High Pressure Fuel Pumps must be returned in the same protective packaging as shipped from Alliant Power, as a condition of receiving full credit. Cores can be returned by a family (AP63642 / AP63643 / AP63644).
k) Cores from PPT Remanufactured Turbochargers can be returned as
similar (AP90000 / AP90001 / AP90002).
l) All other cores not mentioned above are considered similar (Pumps
High Pressure Oil, 6.4L / MaxxForce 7 Injectors, 6.0L MAF, 6.4L MAF / IAT, 6.7L MAF,
6.7L Alternators and Gears, EGR Valve and EGR Cooler cores).
m) Remanufactured Exhaust Gas Recirculation (EGR) Valves can
be returned as like, with acceptable identification (See page 2 for more
n) Once the returned cores have been processed through the receiving station
From Alliant Power, individual units cannot be identified or returned.
1 Fully assembled and in rebuildable condition; no missing pieces
important or damaged by force. Cracked tips or
broken. Solenoids with cracked electrical connectors or minor damage will be accepted.
2 Injector Control Modules (IDMs): Fully assembled and in condition that can
rebuild; acceptable with minor damage to the case.
3 Fuel Injection Control Modules (FICMs): Fully assembled and in
rebuildable state; Minor crackle will be accepted in the connectors (Figure
one); Major damage to connectors will not be accepted (Figure 2).
4 Detroit Diesel Turbos, EGRs, ECMs: Fully assembled and in good condition
rebuild. Missing, broken, bent, or cracked supports will not be accepted.
5 Remanufactured Turbochargers from PPT: Fully Assembled and in Condition as
can be rebuilt. Broken electronic parts, housings and components will not be accepted
bent, or with cracked supports.
6 6.0L Remanufactured EGR Valves: Fully Assembled and In Condition That Can
rebuild. Broken electronic parts, housings and components will not be accepted
bent, or with cracked supports. Identification of Remanufactured Exhaust Gas Recirculation (EGR) Valves
3. Packaging requirements for core return
a) The injector cores should be returned, preferably in plastic trays.
Maximum 10 trays can be properly attached to a wooden pallet. Notify
America Engine Parts & Diesel injection SA de CV if trays are not available and
prepare the shipment in a suitable box or packaging.
b) All trays must be complete. Cores should be classified by injector type
and placed on the trays. A mixed tray is allowed but it must be the tray
top of the return.
c) Injector Control Modules (IDMs) must be packaged in a manner that ensures
best possible return condition. The return of cores in the box is not required
original, but recommended to ensure quality.
d) The Fuel Injection Control Modules (FICMs) must be packaged to
ensure the best possible condition of your return. Return of cores is not required
in the original box, but recommended to ensure quality.
e) High Pressure Oil Pumps must be packed to ensure the best
possible condition for the return of cores. It is not necessary to return the cores in the box
original, but it is recommended as much as possible to ensure their quality.
f) Remanufactured PPT Turbochargers must be packaged to ensure the
best possible condition for the return of cores. It is not necessary to return the cores in the
original box, but it is recommended where possible to ensure their quality.
4. Packing list, shipping and shipping box markings:
a) Packing list: Each return shipment of cores must be accompanied by a “List of
Cores Return Packaging. "
b) Shipping marks: Each box must be marked with the word CORE.
c) Customers should send core returns to:
America Engine Parts & Diesel Injection SA de CV
Nispero 16, Paraisos del Colli CP 45069
Zapopan, Jalisco, Mexico.
5. The credit for the concept of cores will be issued as soon as possible, starting on
time of receipt.
6. Summary of the return of cores:
a) All core returns must be made within 30 days of the
b) Reflects your current core balance in units, based on your six-month cumulative total
shopping vs. returns.
c) The cores that are not returned within a period of two months from the purchase, no longer
will meet the return requirements.
7. Returns of cores will only be accepted in connection with purchases such as
were recorded in your Core Summary report. America Engine Parts & Diesel
injection SA de CV reserves the right to withhold credit due to excessive returns
8. Credit for cores will only be given to Distributors.